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Turn Your Unstructured Documents into Actionable Data.

Our Intelligent Document Processing (IDP) solution is designed to eliminate the error-prone task of manual data extraction. We build intelligent automation systems using Google's AI that automatically read your documents, processing unstructured data from invoices, receipts, and forms to extract key information and load it directly into your business applications, solving the universal business problem of being slowed down by paperwork.

Automate Document Workflows

30+

Custom AI projects completed

50+

Certified Google Cloud Experts

Is Manual Document Processing Creating a Bottleneck?

In many organizations, skilled employees are consumed by a critical bottleneck: manual data entry. This reliance on manual document based processes isn't just inefficient; it's a direct drag on your business, leading to significant operational challenges:

Process Delays

Core document workflows, such as accounts payable or customer onboarding, are delayed for hours or days, waiting for manual transcription and validation.

Costly Human Errors

A single typo can lead to incorrect payments, compliance issues, or bad data corrupting your analytics. Correcting these mistakes costs even more time and money.

Stifled Productivity

Forcing talented professionals to perform automating repetitive tasks is a leading cause of burnout and prevents them from focusing on strategic, high-value work.

Solutions

The Advantages of Intelligent Document Processing

Our Intelligent Document Processing (IDP) solutions create a fully automated workflow that delivers tangible business advantages. We use Google's advanced AI, including Document AI and Vertex AI, to help you:

  • Accelerate Critical Business Workflows:

By automating document based workflows, you can process invoices faster to capture early payment discounts and onboard new clients more quickly to shorten your time-to-revenue.

  • Improve Data Quality and Eliminate Errors:

AI models ensure the information entering your systems is accurate and consistent. This builds a foundation of trusted data for all your analytics and business process automation initiatives.

  • Free Your Experts for High-Value Work:

We give your teams their time back. Instead of mind-numbing data entry, your experts can now focus on strategic analysis, customer service, and other core business functions.

Our End-to-End Document Automation Process

Our service for intelligent document processing is a comprehensive engineering solution. Our proven methodology includes:

  1. Discovery and Document Analysis: We start by working with your team to understand the specific document based workflows to be automated. We analyze your documents to identify the exact data fields you need to extract and establish rules for document classification.
  2. AI Model Configuration: We use Google's Document AI platform to select and configure pre-trained models for common document types (like invoices) or train a custom model for your unique formats. This teaches the AI exactly where to find the key information on your specific documents.
  3. Automated Workflow Construction: Our engineers build a serverless pipeline, automating document based workflows from ingestion to integration. This system automatically "watches" for new documents and sends them to the AI model for processing without human intervention.
  4. Integration and Human-in-the-Loop: The structured data, with all key information extracted, is then loaded directly into your target system (e.g., ERP, CRM, or BigQuery). For any data points where the AI has low confidence, we can build a simple, AppSheet-based interface for a human to quickly validate the information, ensuring 100% accuracy and robust document management.
The Outcome

Your Result: A Fully Automated, Hands-Free Workflow

The final deliverable is not just a report; it's a living, automated business process. You get a hands-free system that reliably and accurately extracts data from your documents and places it where it needs to go, running 24/7 in your secure cloud environment. The measurable value is a dramatic reduction in operational costs, the elimination of a major process bottleneck, and a more productive and engaged team.

CAse Studies

Proven results. Real-world impact.

Trace Group
Sofia Municipality
The Collecting Group
Dronamics
Parcelhero

“Cloud Office team are true experts in Google Cloud technology but more importantly, they have demonstrated business understanding by making the value proposition relevant to us. They were the trusted advisor matching business needs with technical solutions and cost. Additional kudos for the close collaboration with another supplier of ours to make all data available in our ERP.”

Ivan Katsarov
M.E. PHD, Branch Manager

Trace Group - Moving to the cloud with Google Workspace

Real-time collaboration across Bulgaria and Serbia

Increased efficiency and reliable email

Centralized information storage

Improved efficiency with ERP integration

The ability to work in an online shared space in real time eliminates the need to repeatedly send files by email and wait for reviews and corrections —practices that often slow down the workflow. The platform enables work from any device with an internet connection, making the process more flexible, efficient, and secure. Every shared document is reliably protected with precisely defined access and editing rights, ensuring a high level of security and allowing every change to be tracked.”

Ivan Goychev
Deputy Mayor for Digitalization, Innovation and Economic Development

Sofia Municipality - Streamlining Administration with Google Workspace

Improved operational efficiency

Seamless real-time collaboration across departments

Secure document sharing and remote work on any device

Eliminated multiple emails and improved communication

"Cloud Office’s expertise and dedication played a crucial role in ensuring a smooth transition, significantly enhancing our productivity and collaboration capabilities. Adopting Google Drive, Gmail, and exploring Gemini streamlined our processes and workflows. Cloud Office effectively mitigated risks and ensured seamless business continuity as we moved from Microsoft 365."

Oliver Brand
Head of Engineering

The Collecting Group - Google Workspace Transformation

Streamlined communication and collaboration

Improved workflow management

Enhanced marketing and sales productivity

Lower costs from consolidation

"We partnered with Cloud Office during a pivotal phase of our development. Their experience and expertise helped us leverage the full potential of Google Workspace in all aspects relevant to us - licensing, identity management, collaboration and enterprise security. The professional services we have received are competent, responsive and proactive which are the core of a long lasting relationship."

Tsvetan Vetskov
Director IT and Cybersecurity

Dronamics - Google Workspace Journey

Fully operational secure Google Enterprise environment

Reduced total cost of ownership

Improved compliance and security

Integrated SSO and device management

As a remote first business, we wanted a solution that could scale with our rapid growth while keeping our teams connected, no matter where they were located. Google Workspace has exceeded our expectations by providing a unified platform that has improved our working practices, communication and efficiency.

Roger Sumner-Rivers
CEO

Parcelhero - Delivering Global Success with Google Workspace

Significant efficiency and productivity improvements

Seamless communication across global locations

Centralized data management enhanced security

Enabled continued growth and customer service

Frequently asked questions

Can your solutions integrate with our existing ERP, CRM, or other business systems?

Yes. Integration is a core part of our solution. Once the data is extracted and structured, we build automated data pipelines to load it directly into your target systems, whether it's an ERP like SAP, a CRM like Salesforce, a database, or a data warehouse like Google BigQuery. The goal is to deliver the data precisely where your business processes need it.

How secure are your intelligent document processing solutions for handling sensitive data?

Security is fundamental to our design. The entire process runs within your private, secure Google Cloud environment, and your data is never used to train public AI models. We implement robust Identity and Access Management (IAM) controls and can leverage Google's Cloud Data Loss Prevention (DLP) API to automatically find and redact sensitive information (like credit card numbers or personal IDs) to ensure regulatory compliance and data privacy.

Which types of documents and formats can your solution process?

Our solution is highly flexible. We can process a wide variety of structured and unstructured documents, including PDFs, JPEGs, PNGs, and more. While we have extensive experience with common types like invoices, receipts, contracts, and application forms, our use of Google's custom model training capabilities means we can build a solution to accurately process virtually any unique or industry-specific document format you use.

How does intelligent document processing improve accuracy compared to manual data entry?

It improves accuracy in two key ways. First, AI models don't suffer from fatigue or make typos, which immediately eliminates a significant source of human error. Second, for any fields where the AI has a low confidence score, we implement a simple "human-in-the-loop" validation step. This allows a member of your team to quickly confirm the data with a single click, achieving near-perfect accuracy while still being vastly more efficient than a fully manual process.

Ready to Eliminate Manual Document Processing?

Let's start by identifying the most impactful document workflow in your business. Schedule a complimentary discovery session with our specialists to map your process and build a clear business case for intelligent automation.