Gemini Enterprise is our solution for breaking down information silos and empowering your teams with immediate, trustworthy answers. It acts as a single, intelligent interface to your entire body of company knowledge—from documents and emails to databases and internal sites. We help you deploy this powerful AI platform to give your CX and Operations teams a single source of truth they can rely on.
Unify Your Company Knowledge30+ Custom AI projects completed
50+ Certified Google Cloud Experts
In most companies, critical business information is scattered across dozens of disconnected systems: Google Drive, shared network folders, CRMs, internal wikis, and email archives. This creates significant friction for your CX and Operations teams, leading to:
Your support agents spend more time searching for the right procedure or product spec than they do helping customers, leading to poor customer satisfaction.
Employees find conflicting answers in different systems, resulting in mistakes, inconsistent service delivery, and a lack of trust in your internal documentation.
Your subject matter experts are perpetually distracted by repetitive questions from colleagues who can't find the information they need to do their jobs.
By creating an intelligent layer over your existing data, Gemini Enterprise empowers your employees with immediate, accurate answers, transforming your operational efficiency.
Stop jumping between tabs. Gemini Enterprise provides a single search bar that looks across all your connected company data sources—Drive, Gmail, internal databases, and more. It understands natural language questions and delivers a single, synthesized answer instead of a list of links.
Eliminate the risk of AI "hallucinations." Every answer provided by Gemini Enterprise is grounded in your company's own data. All summaries come with citations that link directly back to the source documents, so your team can verify the information and operate with complete confidence.
Go beyond simple Q&A. We help you leverage Gemini Enterprise to create custom AI agents tailored to your specific workflows. Imagine an agent that can not only find the right return policy but also help a support agent initiate the return process directly from the chat interface.
We provide a comprehensive service to ensure Gemini Enterprise is not just deployed, but deeply integrated into the way your teams work.
The final deliverable is a single, trusted source of truth that is accessible to every employee. Your teams are empowered with immediate, accurate, and cited answers to their questions, dramatically reducing search time and improving decision quality. The business outcome is a more efficient operational team, faster and more consistent customer service, and the ability to scale your operations without scaling employee frustration.
“Cloud Office team are true experts in Google Cloud technology but more importantly, they have demonstrated business understanding by making the value proposition relevant to us. They were the trusted advisor matching business needs with technical solutions and cost. Additional kudos for the close collaboration with another supplier of ours to make all data available in our ERP.”
Real-time collaboration across Bulgaria and Serbia
Increased efficiency and reliable email
Centralized information storage
Improved efficiency with ERP integration
The ability to work in an online shared space in real time eliminates the need to repeatedly send files by email and wait for reviews and corrections —practices that often slow down the workflow. The platform enables work from any device with an internet connection, making the process more flexible, efficient, and secure. Every shared document is reliably protected with precisely defined access and editing rights, ensuring a high level of security and allowing every change to be tracked.”
Improved operational efficiency
Seamless real-time collaboration across departments
Secure document sharing and remote work on any device
Eliminated multiple emails and improved communication
"Cloud Office’s expertise and dedication played a crucial role in ensuring a smooth transition, significantly enhancing our productivity and collaboration capabilities. Adopting Google Drive, Gmail, and exploring Gemini streamlined our processes and workflows. Cloud Office effectively mitigated risks and ensured seamless business continuity as we moved from Microsoft 365."
Streamlined communication and collaboration
Improved workflow management
Enhanced marketing and sales productivity
Lower costs from consolidation
"We partnered with Cloud Office during a pivotal phase of our development. Their experience and expertise helped us leverage the full potential of Google Workspace in all aspects relevant to us - licensing, identity management, collaboration and enterprise security. The professional services we have received are competent, responsive and proactive which are the core of a long lasting relationship."
Fully operational secure Google Enterprise environment
Reduced total cost of ownership
Improved compliance and security
Integrated SSO and device management
As a remote first business, we wanted a solution that could scale with our rapid growth while keeping our teams connected, no matter where they were located. Google Workspace has exceeded our expectations by providing a unified platform that has improved our working practices, communication and efficiency.
Significant efficiency and productivity improvements
Seamless communication across global locations
Centralized data management enhanced security
Enabled continued growth and customer service
Gemini Enterprise uses a system of secure, pre-built connectors for popular data sources like Google Drive, Salesforce, and public websites. For proprietary internal databases or applications, we leverage Google Cloud's developer tools to build custom connectors, ensuring all your relevant knowledge is unified.
Yes. Security and permissions are foundational. Gemini Enterprise respects all your existing source-level access controls. For example, if an employee doesn't have access to a specific folder in Google Drive, its contents will not appear in their search results or be used to generate their answers.
The answers are trustworthy because of two key features: grounding and citations. "Grounding" ensures the AI only uses your company's private data to formulate an answer. "Citations" provide links directly back to the source documents, allowing any user to instantly verify the information for themselves.
Let's discuss how creating a single source of truth can transform your operations and customer experience. Schedule a workshop with our AI specialists to map your information landscape and identify the most impactful use cases.
