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Trace Group - Moving to the cloud with Google Workspace

industry
Infrastructure
USE CASES
Google Workspace
Gmail
ERP solution (integration with)

Real-time collaboration across Bulgaria and Serbia

Increased efficiency and reliable email

Centralized information storage

Improved efficiency with ERP integration

Infrastructure
Google Workspace
Gmail
ERP solution (integration with)

Challenge

Remote collaboration across Bulgaria and Serbia was hindered by fragmented storage locations, complicated remote access, lack of single sign-on to third-party applications and synchronization challenges among employees with varied digital skill sets.

Solution

Cloud Office implemented Google Workspace with a staged rollout, including a pilot group and dual delivery between legacy email and Gmail. Training and professional services ensured adoption, and ongoing support helped maintain the new environment.

Result

Two geographies (Bulgaria and Serbia) and hundreds of employees are working collaboratively in real time, driving higher efficiency and business benefits. Google Workspace provides centralized information flow, document management and storage, reliable email solutions. The integration with existing ERP solution provides additional value add and efficiency gain.

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“Cloud Office team are true experts in Google Cloud technology but more importantly, they have demonstrated business understanding by making the value proposition relevant to us. They were the trusted advisor matching business needs with technical solutions and cost. Additional kudos for the close collaboration with another supplier of ours to make all data available in our ERP.”

Ivan Katsarov
M.E. PHD, Branch Manager
CAse Studies

Proven results. Real-world impact.

BTP
Economedia
Dronamics
Butler - United
DSP Law Office

"We rely on Cloud Office's expertise which has been instrumental in optimising our Google Workspace deployment. Through their guidance, we improved our efficiency, collaboration, and overall operations. Therefore we're looking for their partnership in further projects."

Emanuel Ikonomov
Publisher

BTP - Enhancing Productivity with Google Cloud

Improved productivity via automated transcription

Enhanced collaboration and communication

Simplified administration and scalability

Enabled remote work and better customer service

“With the consistent technical support provided by Cloud Office, we worked tirelessly and managed to make the new system a reality in a matter of months.”

Chavdar Dimov
Head of Audience data

Economedia - Centralizing data for insights

Advanced data warehouse serves as single source

Improved business outcomes and data-driven decisions

Cost-effective scalable storage

Streamlined data management and analysis

"We partnered with Cloud Office during a pivotal phase of our development. Their experience and expertise helped us leverage the full potential of Google Workspace in all aspects relevant to us - licensing, identity management, collaboration and enterprise security. The professional services we have received are competent, responsive and proactive which are the core of a long lasting relationship."

Tsvetan Vetskov
Director IT and Cybersecurity

Dronamics - Google Workspace Journey

Fully operational secure Google Enterprise environment

Reduced total cost of ownership

Improved compliance and security

Integrated SSO and device management

Butler - United Google Workspace

Unified environment with single accounts per user

Redesigned file architecture

50% cost saving

43% security posture improvement

"With the Cloud Office professional services and expertise and the out of the box integration between Google Workspace and AppSheet, we were able to significantly improve the entire work process and reduce complexity, thus enabling our team to focus on what matters"

Nevena Staikova
Managing Partner

DSP Law Office - Success Story

Unified interface to capture and track work

Convert records into invoices quickly

Streamlined billing and time tracking process

Historical data visualised via dashboards

From business challenge to tangible outcome

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